Frequently asked
Questions, answered.
Plainly.
What RIENVOR does, who it is for, and how an engagement works — the public answers. The operational specifics of the method stay private, and are walked through on a call.
What does RIENVOR do?
RIENVOR is a founder-led specialist in the app-store rating layer. It recovers a Google Play or App Store rating back across the ~4.0 line — where install conversion measurably improves — and manages it there against ongoing negative pressure, with monthly rating intelligence: rating health, ranked complaint themes, and competitor position.
Who is it for?
Founders and growth leaders at consumer app businesses whose store rating sits below about 4.0, where install conversion is suppressed and paid acquisition costs more than it should.
How does an engagement work?
Two phases. Recovery — carrying the rating across 4.0 and holding it, typically over a couple of months. Maintenance — holding the range against incoming negatives, month to month, continued only while it is earning its keep. It is founder-led; no work is handed to account managers.
Does it touch our product, pricing, or support?
No. RIENVOR works only the rating layer — the gap between the sentiment an app earns and the number the store shows. Product, pricing, and support stay yours.
What does it cost?
Pricing is per app, set by how quickly negative reviews are arriving — so it is quoted once we have seen your numbers, not from a list. Two structures are available: a monthly engagement, or per acquired review. Figures are indicative on the call and firmed after the first month. Monthly, rolling, with 30-day notice — no long contract.
Will you share client names or references?
No — the practice is confidential by design, and client identities are never disclosed. What can be shared is anonymised scale (work across 70+ apps) and the thinking behind the approach. A mutual NDA is available on request — ours or your standard paper, same day.
Do you work with companies worldwide?
Yes. RIENVOR works with app businesses worldwide. Because rating and review dynamics differ by store, country, and audience, each engagement is scoped to the specific markets that matter to you, rather than applied as a single template.
Which app stores do you cover?
Both Google Play and the Apple App Store. The free rating health check on this site reads Google Play.
Still have a question?
A direct conversation is faster.
No generic frameworks. No intermediaries. A private conversation to determine whether there is a fit.
Or reach out directly at [email protected]